Recent Project Highlight – Secure Gate & Intercom System Installation
📍 Location: Albury-Wodonga Region (NSW & VIC)
Over the school holidays, our install teams at Broadtec Group were busy completing security, access control, PA, and lockdown systems across multiple schools – ready in time for student return.
✅ What Was Delivered:

• Flush-mounted video intercoms at key access points
• Key switch access for staff and emergency services (master key compatible)
• Admin and principal office intercom stations
• Remote gate unlocking (no more walking out in rain, hail or shine)
• Visitor and student management from inside the office
• Safe, discreet, and fully commissioned install with on-site staff training

🛠️ Before: Wireless doorbell and manual gate operation
🚀 After: Seamless access control and staff safety upgrade

​Don’t wait for an incident. Let’s make your school safer now.
📍 Serving NSW & VIC Border Schools
📞 1300 611 525
🌐 www.broadtec.au
📧 [email protected]
🔒 NSW Master Licence: 000108677 | VIC RN: Z38-850-80

​Two years ago today, we rebranded from Albury Telephone Systems to Broadtec Group, proudly continuing the journey of a family business established in 1990.

“The rebrand highlights our growth from a communications provider into a broader portfolio that now includes AI-driven Security and Nurse Call Systems, along with data and technology solutions. This change allows us to reflect who we are today and the value we bring to our clients"

Since then, we’ve expanded our services and strengthened our capabilities, delivering innovative solutions across health, aged care, education, government and enterprise.

💡 Staying Connected and Protected.
💡 Empowering your business with innovative solutions tailored to excel in a digital world.

Our success is built on the dedication and expertise of our team, the heart of every achievement, and the trust of our valued clients who allow us to be part of their journey. It is both a privilege and an honour to continue building on our 35-year legacy together.

Thank you for being part of the Broadtec journey. Here’s to the future.

📣 Using Mitel handsets? Here’s some good news.
With Mitel recently entering Chapter 11 bankruptcy in the US followed by the corporate restructure, we know many businesses are taking this moment to rethink their communications strategy — especially when it comes to long-term support and system reliability.

At Broadtec, we’re now able to support a selection of Mitel’s popular 6900 series handsets by migrating them over to NEC’s leading cloud communications platform – UNIVERGE BLUE® CONNECT.

✅ No need to replace supported handsets like the 6915v2, 6920w, 6930w or 6940w
✅ Reduce upfront costs
✅ Access modern cloud features and local support

We’ve helped hundreds of businesses upgrade their systems with minimal disruption, and we’re always happy to offer a free, no-obligation assessment to check compatibility and walk you through your options.

If this sounds relevant or if you just want to understand where you stand contact Broadtec today
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📍 Broadtec – 30+ years supporting business communications across the region
📞 Let’s connect – 1300 611 525 | www.broadtec.au 

Broadtec is proud to be an nbn® Business Accredited Adviser, providing dedicated support to small businesses through to enterprise clients navigating the switch to fibre.

With NBN® Fibre to the Premises (FTTP) upgrades now more widely available, we’ve created a practical guide to help you prepare for installation and understand where your new connection box can be placed for optimal performance.
💡 Already a Broadtec client? You may be eligible for a free fibre upgrade under the current NBN rollout.
🔍 Not sure if your site qualifies?
Contact Broadtec today – your local NBN specialist – to check eligibility and explore tailored fibre upgrade options for your business.

Background
The Federation Council’s Corowa Depot was facing critical mobile coverage issues within its office areas, with staff unable to make or receive phone calls or access essential web-based tools such as email on their mobile devices. These limitations significantly affected productivity, safety, and operational communication. Broadtec was engaged to design and deploy a reliable solution to enhance indoor mobile signal coverage across both the Telstra and Optus networks.

​Solution
​Broadtec designed and installed a multi-carrier Distributed Antenna System (DAS) tailored for the site. This included:

• 2x CEL-FI GO G41 Repeaters, one configured for Telstra and one for Optus – providing up to 100 dB gain.
• High-gain external LPDA antennas mounted on a 3m collared roof mast, capturing strong outdoor signals.
• Slim series ceiling antennas and a Powertec 4x4 hybrid combiner, distributing signal efficiently throughout the office.
• PTL-400 coaxial cabling and professional-grade termination.
• Full system compliance with ACMA and carrier regulations.

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The project was executed with full site safety compliance, including roof access harnessing and alignment tools as shown in the deployment photos.

​Results
​Upon completion, a post-installation test revealed dramatic improvements in mobile performance:

• Telstra and Optus devices achieved consistent speeds of 50 Mbps down / 20 Mbps up.
• Users could reliably make and receive calls, access mobile data, and run cloud-based applications.
• Coverage was confirmed in previously blacked-out zones including the workshop, admin areas, and vehicle bays.

Conclusion
​This successful DAS deployment reflects Broadtec’s expertise in enterprise-grade mobile signal enhancement and RF design. The Corowa Depot now benefits from uninterrupted mobile coverage across Telstra and Optus networks—empowering staff and ensuring operational reliability.

In the healthcare industry, secure and reliable communication is essential. Traditional fax machines are outdated, creating challenges in maintaining security and efficiency. Broadtec offers cloud-based online fax solutions designed specifically for healthcare providers to simplify and secure document transmission.

🔒 Why Choose Broadtec’s Online Fax Solutions?

• Enhanced Security & Compliance: Our online fax services safeguard sensitive patient data, supporting compliance with healthcare privacy standards.
• Access from Anywhere: Send and receive faxes securely from any device—desktop, laptop, or mobile—without relying on physical fax machines.
• Scalable for All Healthcare Providers: From small clinics to large medical facilities, our solutions grow with your organisation.
• Seamless Integration: Easily integrates with existing healthcare systems to streamline workflows and reduce manual tasks.
• Advanced Features: Auto-delete faxes after sending, ensure full data sovereignty, and customise professional cover pages.

Broadtec is thrilled to share the successful deployment of yet another Advance Care IP Nurse Call System this year!

Charles Sturt University's Community Engagement and Wellness Centre Albury-Wodonga!
This innovative installation aligns perfectly with the centre's commitment to providing exceptional care, incorporating advanced features to enhance patient safety, streamline workflows, and empower healthcare staff.

Key Highlights:

• Real-time Communication: Staff receive instant alerts improving response times and ensuring seamless communication.
• Comprehensive Software: User-friendly interfaces simplify reporting, mapping, and system administration without the need for third-party middleware.
• Scalable & Reliable: Designed with future scalability in mind, the system integrates effortlessly with existing technologies, offering robust support for healthcare environments.

We're proud to partner with such a forward-thinking organisation, helping to deliver world-class solutions for patient care and safety.

​Electronic mail, or email, was invented in 1971 by Raymond Tomlinson. Due to its ease of use and speed of delivery, email has become one of the most popular forms of business communication, with organisations worldwide using it daily to connect with colleagues, stakeholders, customers, and clients.

While email is a simple and effective way to send information, its security vulnerabilities make sensitive data—such as invoices, loan documents, government data, and patient information—susceptible to breaches if not handled correctly.

This is one reason why the traditional fax machine remains in use. Its peer-to-peer connection makes faxes sent through traditional fax machines nearly impossible to intercept unless an attacker has direct access to the phone line.

However, legacy fax machines are increasingly being replaced by cloud-based faxing solutions due to their reliability, enhanced security, and compliance capabilities.

So, is online faxing more secure than email? Why is email embedded in organisations’ communications despite its vulnerabilities? Let’s explore the security risks of email, why online faxing is more secure, and how organisations can securely send email-to-fax with Broadtec Group.

Email Security Risks
There are several reasons why email is less secure than fax for transmitting sensitive information. From phishing attacks to business email compromise (BEC), sending sensitive data via email carries significant risks.
Lack of Encryption
The Simple Mail Transfer Protocol (SMTP) is the foundation of email communication. Unfortunately, authentication and confidentiality were added as afterthoughts, leaving email communications vulnerable to interception. Without additional encryption, email data can be intercepted while in transit, stored unencrypted on mail servers, and remain unprotected on recipient devices.
Phishing Attacks
Phishing involves stealing confidential information by sending fraudulent messages. It is one of the most common cyberattack methods, particularly in industries like government, healthcare, finance, and legal services. Cybercriminals use social engineering to target high-value individuals and execute sophisticated phishing schemes.
Ransomware
Ransomware is a major threat to organisations and governments. As defined by the Australian Cyber Security Centre, ransomware is malicious software that locks files on a device until a ransom is paid.
In 2020, over 60% of Australian organisations experienced ransomware attacks—10% higher than the global average—costing an average of AUD $1.25 million per breach. Employees opening malicious emails or clicking harmful links are common entry points for ransomware.
Business Email Compromise
Business Email Compromise (BEC) attacks target organisations by compromising email accounts for financial gain. The Australian Cyber Security Centre’s 2020 annual cyber threat report identified malicious emails as the most common type of cybersecurity incident, a trend expected to continue.
Online Fax Security
Online faxing offers superior security for sensitive information compared to email and legacy fax machines. Broadtec Group ensures encryption and compliance to meet industry standards. Key security measures include:

• Managed firewalls approved for Federal Government use.
• Limited access to Broadtec Group servers with high-security infrastructure standards.
• AES 256-bit encryption for cloud-stored fax documents, including lifetime storage and comprehensive audit trails.
• Real-time document management and automated monthly reporting.
• Government accreditation and HIPAA compliance.

Send Secure Faxes via Email with Broadtec Group
When email is the preferred communication method, organisations can still maintain security by using Broadtec Group's email-to-fax functionality. This feature ensures sensitive data is encrypted and secure, meeting compliance standards.
Email-to-Fax Security Features

• Transport Layer Security (TLS) encryption: Automatically encrypts fax documents sent via email-to-fax.
• Secure Sockets Layer (SSL) encryption: Available for customers using secure email certificates.
• S/MIME encryption: Offers secure email-to-fax receiving using Broadtec Group’s secure email certificates.
• Auto-delete fax option: Enables automatic deletion of sent or received fax documents, ensuring no data is stored on Broadtec servers.
• True data sovereignty: Ensures all data remains within Australia for additional security.

Start Sending Email-to-Fax with Broadtec Group Today
Looking to securely send faxes via email? Broadtec Group's email-to-fax solution ensures your sensitive data is protected while maintaining the highest compliance standards.
Contact us at 1300 611 525 for a demonstration of our secure platform.
​Visit us at www.broadtec.au to learn more.

We are pleased to announce that Broadtec Group has been chosen as the vendor of choice to deploy a complete new Advanced Care Nurse Call system at I-MED Radiology Albury, Ramsay Place. The installation was successfully completed out of hours to minimise any impact on our client's operations.

Our Nurse Call solutions are designed to meet the highest standards of reliability and performance, ensuring seamless communication between healthcare providers and patients. In addition to deployment, we also perform scheduled Nurse Call audits and maintenance to ensure systems remain fully functional.

​With over three decades of experience in delivering advanced technology to the healthcare sector, Broadtec remains committed to supporting the operational excellence and patient care initiatives of our clients.
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To learn more about how Broadtec can enhance your organisation with innovative technology solutions, visit: www.broadtec.au or call us at 1300 611 525.
#NurseCallSystems #HealthcareTechnology #Broadtec #IMED #HealthcareInnovation #TechnologySolutions #PatientCare

Great news for businesses utilizing NEC’s on-premises unified communications systems! 🎉 NEC has extended its support for these systems until March 31, 2030. This announcement provides companies relying on NEC technology with a clear direction for the future. Here's what this means and how you can take full advantage:
Why This Extension Matters
Extended Reliability: If you use NEC systems like the Univerge SL2100, SV9100, or SV9500, this extension means peace of mind for the years to come. With support now secured until 2030, you can count on ongoing maintenance and service for your communications infrastructure.
Key Timeline for SV9300 Users: For those using the SV9300 model, keep in mind that support will conclude a bit earlier, on March 31, 2027. This advance notice gives you ample time to consider your next steps and prepare for any necessary transitions.
Broadtec Group – Your NEC Partner: With over 3 decades of expertise, Broadtec Group remains dedicated to ensuring a seamless experience for our clients. We will continue to provide maintenance, replacement parts, and expert technical support to keep your systems running smoothly.
Time to Strategise for the Future
This support extension is the perfect opportunity to reassess your communication needs. Whether you plan to maintain your NEC system or explore modern cloud-based alternatives, Broadtec Group is here to guide you every step of the way.
Let’s Connect!
Looking to future-proof your communication systems? Reach out to Broadtec Group today, and let’s discuss the best path forward to keep your business connected and thriving.

1300 611 525
https://www.broadtec.au/