Voice Services for Aged Care Facilities

Broadtec - Enabling Simple, Safe, and Personal Voice Services for Aged Care Facilities

Executive Summary

Aged Care, NDIS, and independent living providers are increasingly being asked to deliver secure, personal voice services to residents without compromising internal networks or burdening facility staff.

Broadtec Group offers a purpose-built voice solution that makes resident, participant phone access safe, reliable, and easy to manage.

By collaborating with your IT team/provider to provision a dedicated Voice Wi-Fi VLAN, we supply pre-programmed, Wi-Fi-enabled handsets that connect securely and operate independently from your internal systems.

Residents can also keep their existing home phone number. Simply provide us with a copy of the current phone bill, and we can arrange for the number to be ported across. This ensures a hassle-free transition to residential care, where family and friends can continue to call the same familiar number.

Option 1: Handset Purchase – $237.16 inc. GST (once-off)

Option 2: Handset Rental – $19.99/month inc. GST

Voice Plans (Monthly, No Lock-In)

Essentials – $31.90/month inc GST: Includes 9 countries (fixed line) Unlimited calling to Australia, Hong Kong*, India*, Japan*, Malaysia*, New Zealand*, Singapore*, South Korea*, Taiwan*

Pro – $42.90/month inc. GST: Includes 31 countries (fixed line) Unlimited calling to Australia, Hong Kong*, India*, Japan*, Malaysia*, New Zealand*, Singapore*, South Korea*, Taiwan* Belgium*, Canada, Czech Republic*, Denmark, Estonia*, France*, Germany, Iceland, Ireland, Israel*, Italy, Netherlands, Norway, Poland*, Portugal*, Romania, Slovakia*, Spain*, Sweden*, Switzerland*, UK, US

Click link for Call Rates
https://univerge.blue/rates/en-us/

Broadtec Shield –$4.39/month inc. GST (Optional)
Broadtec Shield – Reassurance for Aged Care Residents, NDIS participants and their families
Looking for greater peace of mind when it comes to resident communications? Broadtec Shield provides aged care facilities with an added layer of protection, ensuring that only approved callers can reach residents.
With whitelist and blacklist capabilities, Broadtec Shield allows families to restrict incoming calls to a select list of trusted contacts — blocking scam callers, telemarketers, and unwanted salespeople from ever getting through.
This simple yet powerful solution helps eliminate confusion, prevent potential exploitation, and reduce distress caused by intrusive or unfamiliar calls. Residents can enjoy calm, stress-free contact with those who truly matter — while families and carers gain confidence knowing their loved ones are protected.
Broadtec Shield, Supporting Dignity, Safety, and Peace of Mind for every call.