​Cloud Communications

Broadtec offers a comprehensive suite of cloud services, including integrated phone systems, video conferencing, and messaging. Our Unified Communications as a Service (UCaaS) is a cloud-delivered solution that provides the following features:

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​PROVIDING THE ULTIMATE
​WORK STYLE FLEXIBILTY
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UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs.
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• Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.​
• Allow your teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want.

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BRING YOUR 
TEAMS TOGETHER
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With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

• Start a video meeting right from a messaging thread.
• Share your screen so everyone's on the same page.
• Manage the conversation flow with in-meeting chat.

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​UNIVERGE BLUE
CONNECT DESKTOP APP

UNIVERGE BLUE® Desktop App brings essential collaboration tools together, making teamwork easier than ever.

• See who is available, send team chats and text messages, place and receive calls, share screens, start video calls and manage files.
• All from ONE application. Available as a downloadable app for PC or Mac®.
• Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximize employee efficiency.

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​UNIVERGE BLUECONNECT
MOBILE APP
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Do business anywhere you go with the UNIVERGE BLUE® Mobile App. It allows you to connect to team members, customers, and vendors easier than ever before.​

• Reach with a single business identity for HD VoIP calling and SMS.
• Route calls with advanced call controls, like call flip, switch, transfer, and park.
• Seamlessly make and receive calls via Wi‑Fi or cellular data without ever dropping a call.

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​FILE SHARING
& SECURITY

Improve team collaboration, streamline workflows and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.​​

• Real-time backup of all files, mobile photos, and videos from any device
• View the most current version of files and co-edit documents in real time from any device
• Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®

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​UNIVERGE BLUE
ENGAGE
A highly customizable cloud-based contact center solution

• Improves the handling and oversight of communications through a range of agent and supervisor contact center services.
• Highly flexible solution including easy deployment for remote / home workers.
• Scalable from the smallest call-centric teams to large omni-channel environments.
• Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
• Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND  

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​BACKUP &
RECOVER

Data protection in the cloud, on-premises & anywhere in between. UNIVERGE BLUE® BACKUP & RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data and is built on NEC’s award-winning server, storage and software-defined networking technology.​

• Choice of dynamic delivery models, ranging from fully managed backup service and cloud storage by NEC to self-managed with NEC providing the on-prem and or off-prem cloud storage
• Secure and optimized backup and disaster recovery architecture built on NEC’s own award winning storage infrastructure, including deduplication, compression and data verification
• Centralized control and protection of company data which offers total control of all corporate backup data ranging from bare metal virtualized servers, to applications, databases files and endpoints
• Service and Support with a fully staffed Network Operations Center (NOC) to manage and support entire backup process as well as restoration assistance delivered 7x24x365

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