​Cloud Communications

Cloud Communications

Broadtec offers a comprehensive suite of cloud services, including integrated phone systems, video conferencing, and messaging. Our Unified Communications as a Service (UCaaS) is a cloud-delivered solution that provides the following features:

PROVIDING THE ULTIMATE
WORK STYLE FLEXIBILTY

UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs.

Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.
Allow your teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want.

BRING YOUR
TEAMS TOGETHER

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

Start a video meeting right from a messaging thread.
Share your screen so everyone's on the same page.
Manage the conversation flow with in-meeting chat.

UNIVERGE BLUE
CONNECT DESKTOP APP

UNIVERGE BLUE® Desktop App brings essential collaboration tools together, making teamwork easier than ever.

See who is available, send team chats and text messages, place and receive calls, share screens, start video calls and manage files.
All from ONE application. Available as a downloadable app for PC or Mac®.
Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximize employee efficiency.

UNIVERGE BLUECONNECT
MOBILE APP

Do business anywhere you go with the UNIVERGE BLUE® Mobile App. It allows you to connect to team members, customers, and vendors easier than ever before.

Reach with a single business identity for HD VoIP calling and SMS.
Route calls with advanced call controls, like call flip, switch, transfer, and park.
Seamlessly make and receive calls via Wi‑Fi or cellular data without ever dropping a call.

FILE SHARING
& SECURITY

Improve team collaboration, streamline workflows and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

Real-time backup of all files, mobile photos, and videos from any device
View the most current version of files and co-edit documents in real time from any device
Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®

UNIVERGE BLUE
ENGAGE
A highly customizable cloud-based contact center solution

Improves the handling and oversight of communications through a range of agent and supervisor contact center services.
Highly flexible solution including easy deployment for remote / home workers.
Scalable from the smallest call-centric teams to large omni-channel environments.
Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND

BACKUP &
RECOVER

Data protection in the cloud, on-premises & anywhere in between. UNIVERGE BLUE® BACKUP & RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data and is built on NEC’s award-winning server, storage and software-defined networking technology.

Choice of dynamic delivery models, ranging from fully managed backup service and cloud storage by NEC to self-managed with NEC providing the on-prem and or off-prem cloud storage
Secure and optimized backup and disaster recovery architecture built on NEC’s own award winning storage infrastructure, including deduplication, compression and data verification
Centralized control and protection of company data which offers total control of all corporate backup data ranging from bare metal virtualized servers, to applications, databases files and endpoints
Service and Support with a fully staffed Network Operations Center (NOC) to manage and support entire backup process as well as restoration assistance delivered 7x24x365